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« previous: Thank you for an amazing year!   |  next: Tiered terraces in teriffic Chelsea triplex »

Thursday, January 12, 2012

The perfect finish to an apartment hunt

Dear Peter, Thank you for your tireless efforts to find Natalie & I a great apartment. it turned out to be a bit of a crazy process but with a happy ending. We couldn't have done it without all your hard work,counsel, positive attitude and commitment to us. We spoke more to you over the past six months then with our friends and family combines! And we always felt like your most important clients. We couldn't be more pleased. All the best and I'm sure we'll be in touch soon. Cheers, Natalie & Evan

headroomI received this note today from a couple, whom I had the privilege of helping buy their first coop apartment. A nice pre-war unit at 350 East 77th Street. I met them at an open house when I was listing a unit for sale there, which lead to a long search, all over the upper east side. It was a real roller-coaster ride, and a bit too long a story to tell here. In the end they found the perfect one bedroom home, directly across the hallway from the unit where I'd met them! I do deals in every price category, but there are no small deals. It is almost always the largest transactions in a person's lifetime. I never loose sight of that. Great customers deserve a great experience. I so appreciate the thoughtfulness of this note, thanks Evan & Natalie!


reader comments:

I am happy for you. Yes, it is hard to meet-up your expectation with the apartment you're going to rent,costumers should really get the good service that they're paying for. CHEERS and goodluck
Mitch from meuble d'angle 

 
 

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